TERMS & CONDITIONS
The list of payment options available are internet banking /debit card payment /
credit card payment from banks that are listed when selecting each of the above
options. Apart from the fee chargeable to Government against each service, bank
/ payment gateway transaction charges will be applicable extra. For online payment
services the registration is mandatory. The status of the applications submitted
online shall be searched using the View Status. SMS will be sent to your registered
mobile number at different stages of processing of your application.
You are responsible for maintaining the confidentiality of the password and account,
and are fully responsible for all activities that occur under your password or account.
You can reach us on the contact details given in the website.
You shall be responsible for complying with all applicable laws, statutes and regulations
in connection with the use of web site. You shall not modify copy, distribute, transmit,
display, perform, reproduce, publish, license, create derivative works from, transfer
or sell any information, or services obtained from this Website. You shall not create
a hypertext link to the Website or "frame" the Website, except with the express
advance written permission of the Government.
The objective is to ensure the following:
- Providing easy, anywhere and anytime access to Government Services (both Information
- Reducing number of visits of citizens to a Government office / department for availing
- Reducing administrative burden and service fulfillment time & costs for the Government,
Citizens & Businesses.
- Reducing direct interaction of citizen with the Government and encourage e-interaction
and more efficient communication through portal.
Cancellation / Refund Policy
The fees once paid will not be refunded for applications which are successfully
submitted or for successful bill payment services. Cancellation of applications
/ bill payments shall not be entertained. In case of a failed transaction the user
shall have no right to claim the amount. The loss on this account shall not be borne
either by Government or by the Banks / Payment Gateways. However automatic refund
will be made for transactions which are not successful.